Transnational online shopping scams: How to guard against fake overseas shopping

Transnational online shopping scams: How to guard against fake overseas shopping

Case Overview:

The case involves a Chinese consumer (hereinafter referred to as "Ms. Li") who resides in Los Angeles. Ms. Li purchased a smartphone of the latest model through a well-known cross-border e-commerce platform. After paying for it, she never received the item or any logistics information. After several unsuccessful attempts to contact the seller, Ms. Li realized that she had been cheated and entrusted our law firm to help her recover her losses and hold the scammers accountable.

Legal Response:

Identity and Background checks:
In the initial consultation, our team of lawyers went into detail about Ms. Li's experience and the background of the case, collecting relevant evidence, including correspondence records with the seller, payment vouchers, order details and transaction records on the platform, etc. We provided Ms. Li with professional legal advice and analyzed the legal basis of the case and possible litigation strategies.

Evidence collection and fixation:
We assisted Ms. Li in sorting out all the evidence materials, including correspondence records with the seller, payment vouchers, order details and transaction records on the platform. At the same time, we contacted the customer service department of the e-commerce platform to obtain more detailed records and reports to ensure the integrity and legality of the evidence.

Litigation and Arbitration:
During the trial, we elaborated on Ms. Li's claims and legal basis, and provided sufficient evidence to support them. The members of the fraud gang argued that their behavior was a normal business transaction, but in front of the evidence provided by Ms. Li, including correspondence records, payment vouchers, order details and transaction records on the platform, the court found that the fraud gang constituted fraud, and sentenced it to return the payment and compensate Ms. Li for her economic losses.

Outcome and Summary:

Through our professional legal services, Ms. Li not only successfully exposed the transnational online shopping fraud of the fraud gang, but also recovered part of the payment and safeguarded her legitimate rights and interests. The successful handling of this case not only recovered the economic losses for Ms. Li, but also played a deterrent effect on similar transnational online shopping fraud.